Dartmouth-Willow Terrace Residents

We will coordinate with an appointed maintenance person when we plan to install your windows. The appointed maintenance person will remove the unit before we replace the window, and re-install the unit after we have completed the project. The AC unit/heat pump can co-exist with the new windows.

The DWT board has negotiated a very large discount that exceeds our largest promotion of the year by a significant amount. We can use only one promotion per project, and it will be much more advantageous for DWT residents to use the promotion the board negotiated instead of the promotion advertised in the Louisville market.

We have 10 different payment plans that have been curated for DWT residents. Our goal with these plans is to be as creative as possible so that residents can take advantage of volume/bulk discounts.

From March 10 to April 21, “Phase 1” will be offered to all residents. Any resident who orders during this period will qualify for volume discounts based on the total number of windows ordered by all customers. Volume orders help Andersen with manufacturing efficiencies that save them money. When this happens, they allow for larger discounts. The additional discounts negotiated by the DWT board are as follows. An order that exceeds:

• 100 windows but less than 200 receives an additional 3% off

• 200 windows but less than 300 receives an additional 4% off

• 300 windows but less than 400 receives an additional 7% off

• 400 windows but less than 500 receives an additional 9% off

• 500 windows receives an additional 12% off

The Landmarks Commission and DWT board determine the exterior color, frame material, brand, operation and grille (mullion) pattern. Your personal options include interior color of the window, hardware finish and if you choose, privacy glass in your bathroom. The DWT board has negotiated that any hardware color and privacy glass will not add to the project cost.

You may come and go during installation day. The only requirement for your presence is at the end of the installation so our lead installer can do a walk-through with you, provide your warranty packet, and document a Certificate of Completion. It is also during this time where we would review any possible punch-list items.

The approximate lead time from order to installation is 10-12 weeks. After the order is placed, we receive a “ship date” within four weeks. At that time, the concierge reaches out to the resident to inform them of the ship date and ask broadly about availability. As we get closer to the actual ship date, the concierge will reach back to choose the exact installation date.